Contact information

At BinderKing, we're committed to providing excellent customer service. If you have any questions about our products, your order, shipping, returns, or any other inquiries, we're here to help.

Customer Support

Email: contact@BinderKing.shop

Phone: +1 (479) 345-1674

We aim to respond to all email inquiries within 24–48 business hours.

Business Address

BinderKing
Mühlenstrasse 25
97276 Margetshöchheim

Please note that this address is for business correspondence. Returns should only be sent to this address after receiving authorization from our customer support team.

Customer Service Hours

• Monday – Friday: 9:00 AM – 6:00 PM

• Saturday: 10:00 AM – 4:00 PM

• Sunday & Public Holidays: Closed

Response times may be slightly longer during holidays, product launches, or periods of high order volume.

Order Support

When contacting us about an order, please include:

• Your full name

• Order number

• Email address used to place the order

• A brief description of your inquiry

Providing this information helps us assist you as quickly as possible.

Product Questions

If you have questions about a product before placing an order, our support team is happy to provide information regarding:

• Product availability

• Card and accessory details

• Pre-orders

• Shipping options

• Returns and exchanges

• General purchasing assistance

Feedback

We value your feedback and suggestions. If you have comments on how we can improve your shopping experience, we'd love to hear from you.

Thank you for choosing BinderKing. We appreciate your trust and look forward to serving you.