Shipping policy
Shipping Policy
Last Updated: August 4, 2026
Thank you for shopping with BinderKing. We are committed to delivering your order safely and efficiently. Please read our Shipping Policy carefully before placing an order.
Order Processing
-
Orders are processed within 1–3 business days after payment has been successfully received.
-
Orders are processed Monday through Friday, excluding weekends and public holidays.
-
During periods of high demand, product launches, or holidays, processing times may be extended. If significant delays occur, we will notify you by email.
Shipping Times
Estimated delivery times begin once your order has been shipped.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 3–6 business days |
| Europe | 5–10 business days |
| Germany& Canada | 7–15 business days |
| Australia & New Zealand | 8–18 business days |
| Rest of the World | 10–20 business days |
Please note that these estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated during checkout based on the destination, shipping method selected, and the total weight of your order.
Any available free shipping promotions will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.
Please allow up to 48 hours for tracking information to become active after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
BinderKing is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete shipping addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately at contact@BinderKing.shop. We will make every effort to update your order before it ships.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged:
-
Contact our customer support team as soon as possible.
-
We will work with the shipping carrier to investigate the issue.
-
Depending on the outcome of the investigation, we may offer a replacement, reshipment, or refund in accordance with our Return & Refund Policy.
Split Shipments
If your order contains multiple items, they may be shipped separately depending on product availability or warehouse logistics. You will receive tracking information for each shipment, if applicable.
Delivery Delays
BinderKing is not liable for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:
-
Severe weather conditions
-
Natural disasters
-
Customs inspections
-
Transportation disruptions
-
Carrier service interruptions
-
Government actions or public emergencies
Contact Us
If you have any questions regarding shipping or your order, please contact us:
BinderKing
Email: contact@BinderKing.shop
Phone: +1 (479) 345-1674
Business Address:
Mühlenstrasse 25
97276 Margetshöchheim
We appreciate your business and strive to ensure every order reaches you as quickly and safely as possible.